Effective Date: 11/19/2025
Innate Chiropractic PLLC (“Innate Chiropractic,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit innatechiropractic.org, contact our office, or use our services.
By accessing our website or providing your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide Directly
This includes information you voluntarily share when booking appointments, submitting forms, or contacting us. Examples include:
- Name
- Email address
- Phone number
- Mailing address
- Date of birth (if provided for scheduling or patient purposes)
- Health-related information submitted through patient forms or scheduling systems
B. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Cookies and usage analytics
This data helps us improve website performance and user experience.
C. Health Information (HIPAA)
Any information collected as part of your chiropractic care—whether through digital forms, patient portals, or in-office—is protected under applicable healthcare privacy laws, including HIPAA. We maintain administrative, technical, and physical safeguards to protect this information.
2. How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Communicate with you regarding your care
- Respond to inquiries or requests
- Provide reminders, updates, or service-related notifications
- Improve website functionality and user experience
- Process payments (when applicable)
- Ensure compliance with legal or regulatory requirements
We do not sell, rent, or trade your personal information.
3. How We Share Your Information
Your information may be shared only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist with scheduling, communication, hosting, payment processing, or analytics. These providers are required to protect your information.
- Legal Obligations: If required by law, regulation, subpoena, or court order.
- Healthcare Purposes: When necessary for treatment, payment, or healthcare operations consistent with HIPAA guidelines.
We do not share your information for marketing purposes without your explicit consent.
4. Cookies and Tracking Technologies
We may use cookies, analytics tools, and similar technologies to enhance website performance and user experience. You may disable cookies through your browser settings, though some site features may not function optimally.
5. Data Security
We use commercially reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no data transmission over the Internet can be guaranteed to be 100% secure. By using our website, you acknowledge this risk.
6. Third-Party Links
Our website may contain links to third-party websites or systems such as scheduling platforms or patient portals.
We are not responsible for the content, privacy practices, or security of these external sites.
We encourage you to review their respective privacy policies.
7. Children’s Privacy
Our website and services are not directed toward individuals under the age of 13.
We do not knowingly collect personal information from children without parental consent.
If you believe a child has provided information to us, please contact us so we can remove it promptly.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, such as:
- Requesting access to your information
- Requesting correction or deletion
- Opting out of marketing communications
- Requesting restrictions on the use of your health information (per HIPAA)
To exercise these rights, contact us using the details below.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Revisions will be posted on this page with an updated effective date.
10. Contact Information
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Innate Chiropractic PLLC
- Claremont, New Hampshire
- Phone: 603-542-7726
- Website: innatechiropractic.org
- Email: info@innatechiropractic.org (edited)